Cookies & Privacy Policy

We work to ensure a high level of data protection that safeguards your personal privacy when using our website. This privacy policy explains how your personal data is processed and protected, your rights, and how you can exercise them. We strive to make you feel secure in how we handle your personal data. Should you have any questions, you are welcome to contact us. Our contact information can be found at the bottom of this page.

Who is responsible for the personal data we collect?

AB Joh Palmgren (5566503628, Sibyllegatan 7, Stockholm) is responsible for the personal data you provide to us through purchases and other contact with us and is responsible for processing it.

Where are your personal data stored?

We strive to process your personal data as much as possible within the European Economic Area (EEA) and all our own IT systems, but your data may also be transferred and processed in a country outside the EEA (so-called "third country"). Such transfers are only made to recipient countries with adequate protection levels and in accordance with applicable legislation. If a transfer is made to a service partner in the USA, this is only done to companies covered by the so-called "Privacy Shield," which is an agreement on the protection of personal data between the EU and the USA.

What types of personal data do we collect?

We collect personal data that you send to us when you place orders on our website and subscribe to our newsletter. The personal data you send to us may include contact information, date of birth, and payment information. We may also collect certain personal data from external partners, such as address information from public records.

How do we use your personal data?

We may use your personal data for the following purposes:

To process orders and returns in our online shop

To send SMS notifications about delivery status

To contact you regarding any issues with your delivery or order

To correspond about questions and other information

To send offers in the form of newsletters, always with instructions on how to unsubscribe

To analyze shopping patterns to provide relevant offers and information

To confirm the minimum age required by law to shop online

For possible surveys or contact to improve our services and offerings

To prevent misuse or inappropriate use of our website

We store your data for as long as necessary to fulfill the above purposes or as long as we are required by law to do so.

What are your rights?

You have the right to request information at any time about the personal data we hold about you. If your data is incorrect, incomplete, or irrelevant, you can request to have it corrected or deleted. We cannot delete your data if there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons for keeping the data, such as unpaid invoices. You can revoke your consent at any time for us to use your data for marketing by unsubscribing from our newsletter. You can also contact us by sending a letter, email, or by calling us. See contact information below.

Who may we share your personal data with?

To provide the above-mentioned services and fulfill our commitments to you as a customer, we share your personal data with companies that act as data processors on our behalf. These data processors handle the information on our behalf and according to our instructions and help us with IT services, payment services, transport, and marketing. This is only done for the purposes for which we have collected the information and only with companies that can provide adequate guarantees regarding the security and confidentiality of personal data. We never forward, sell, or trade your personal data for marketing purposes to third parties.

How do we protect your personal data?

To prevent your personal data from being read by outsiders when sent to our website, all such information is encrypted and sent via a secure connection.

Cookies

A cookie is a small text file that a website saves on the visitor's computer. Cookies are used on many websites to provide visitors with access to various functions. The information in a cookie can also be used to track a user’s browsing on websites that use the same cookie.

Do I have to allow cookies?

This website uses cookies for functions essential for shopping in the store. If you block cookies, you will not be able to shop in the store. However, you can still view pages and articles, though some features may behave unexpectedly. If you want to shop but do not want cookies to be saved on your computer when you close your browser, you can visit the site in private mode. This mode is called different things depending on your browser: "Incognito mode" (Chrome), "Private window" (Firefox), or "InPrivate window" (Microsoft Edge). All cookies set during the visit in private mode are deleted from your computer when you close your browser.

How do we use cookies?

This website uses cookies to manage items in the shopping cart, login to "My Pages," and for certain functions that should only be shown once per visitor. If you close your browser and later return to the store, your settings and items in the shopping cart are saved with the help of cookies. We also use cookies to personalize and make information and marketing as relevant as possible for you. The information about login to "My Pages" is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information that can identify you.

We also use cookies for statistical purposes, for example, to see which articles the same visitor looks at to offer automatic product recommendations.

Third-party cookies

We use Google Analytics, Ads, and Meta Ads, which also set cookies, to get an overview of how visitors use our website and for our marketing. These cookies also do not contain identifiable information about who you are as a visitor.

Our social media connections with AddThis for Facebook, Google+, Twitter, and Instagram also set cookies. These cookies also do not contain identifiable information about who you are. For more information, visit AddThis privacy policy.

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